Behind the Scenes with our Repair and Customer Service Teams

Field Notes

Behind the Scenes with our Repair and Customer Service Teams

We understand that gear gets used–often hard–and hopefully for a long time. We want your Big Agnes gear to have the longest, healthiest life it can, and we’re here to help that happen.

Bob Swanson Memorial Exploration Grant

Administered by Big Agnes Purpose This grant was created by the owners and staff of Big Agnes in honor of our colleague Bob Swanson who passed away in 2016. Few in th...

Gear Maintenance Tips From Customer Service

In an ideal world, if any of your gear needs repairs the best time to have it fixed is at the end of the season before you store it away, and the syndrome of “out of sight out of mind” takes over.

RIP, Bob "The Tent Guy" Swanson

We had the pleasure of working with Bob Swanson here at Big Agnes for more than a decade. His business card included the title, ‘The Tent Guy’. And while that was fitting professionally, he meant so much more to us as a friend, role model, sage and pioneer of the outdoor industry.

Big Agnes is Committed

Sustainability is something everyone is talking about these days. To us, sustainability starts with our staff and our ability to maintain our small company in a mountain town like Steamboat Springs.

Outfitting Dirtbags Everywhere

We’re firm believers that each of us is born into this crazy world as a dirtbag