Payment Methods

Payment Methods

Paying with a credit card

We accept MasterCard, Visa, Diners Club and Discover credit cards. Your credit card will not be charged until your order is dispatched.

Refund after making a return

If you send back one or more items, the corresponding value of goods will be refunded to the credit card from which you made the payment.

Please note: EU law mandates that consumers have the right to a full refund, including shipping costs, within 14 days of receiving the goods. Refunds must be issued promptly and without undue delay, usually within 14 days of the return request. If your credit card is expired or encounters issues, refunds may require coordination with your bank or updating your payment information directly with the respective payment service.

Cancellation

After a cancellation, we will immediately refund you in any case where an amount has been charged.

Paying via digital wallet 

We offer the convenience of Apple Pay, Google Pay, and Meta Pay for swift and secure transactions tailored for our customers. Here's how payments with each method will be handled:

Accepted Payment Methods:

Apple Pay: Easily use any credit or debit card linked to your Apple Pay account, including major European cards like Maestro and local options where available.

Google Pay: Seamlessly make payments with credit or debit cards linked to your Google Pay account, accommodating popular European cards such as Visa and MasterCard.

Meta Pay: Enjoy smooth transactions using credit or debit cards connected to your Meta Pay account, supporting European card networks like Maestro and others.

Your payment method will only be charged once your order is processed and ready for dispatch.

Refunds

If you need to return one or more items, the corresponding value of goods will be refunded back to the original payment method used in accordance with EU consumer protection regulations.

Please note: EU law mandates that consumers have the right to a full refund, including shipping costs, within 14 days of receiving the goods. Refunds must be issued promptly and without undue delay, usually within 14 days of the return request. If your linked card is expired or encounters issues, refunds may require coordination with your bank or updating your payment information directly with the respective payment service.

Cancellation

In the event of a cancellation, if your order has already been charged to your Apple Pay, Google Pay, or Meta Pay account, we will promptly initiate a refund to the original payment method used.

Still Stuck?

Get in touch with our support team by starting a support case, or giving us a call at (+1) 877.554.8975.

Our phone hours are:

Monday-Thursday 10am-4pm
Friday 10am-1pm

All times in Mountain Time (UTC - 6/7)

Open A Case


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