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Browse our library of support articles for information on repairs, gear care, and all things Big Agnes!

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Warranty Policy

Rest. Assured.

Tags: Repairs, Support Policy
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Repair Limitations

Is it beyond saving?

Tags: apparel, Furniture, Repairs, sleeping bags, Sleeping Pads, Support Policy, Tents
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Replacing Parts

Piece by piece.

Tags: Repairs, Support Policy, Tents
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sh*t happens - we're here to help

We'll get you right.

Tags: Helpful Tips, Repairs, Support Policy
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International Repairs

We're there for you.

Tags: Repairs, Support Policy
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Outfitters, Groups and Bulk Repairs

Fix your fleet.

Tags: Repairs, Support Policy
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Still Stuck?

Get in touch with our support team by starting a support case.

If needed, our US based customer service is available at (+1) 877.554.8975.

Our phone hours are:

Monday-Thursday 10am-4pm
Friday 10am-1pm

All times in Mountain Time (UTC - 6/7)

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