We're Here To Help.

Browse our library of support articles for information on repairs, gear care, and all things Big Agnes!

Or click here to open a support case
(Support only available in Engish language)

DIY Buckle Replacements

Swap buckles quickly and easily.

Tags: Repairs, Tents
Read more

How To: Pack Your Tent

Pack like a pro, every time!

Tags: Helpful Tips, Tents
Read more

Footprint FAQs

Don't leave home without one.

Tags: Helpful Tips, Tents
Read more

How To: Wash Your Tent

A clean tent is a happy tent.

Tags: Gear Care, Tents
Read more

Why You Need a Tent Footprint

Protect your investment.

Tags: Helpful Tips, Tents
Read more

Tips: Tents

All things tents.

Tags: Helpful Tips, Tents
Read more

Seasonal Tent Maintenance

Protect your shelter.

Tags: Repairs, Tents
Read more

Finding Your Tent's Setup Instructions

Perfect your pitch.

Tags: Helpful Tips, Tents
Read more

Repair Limitations

Is it beyond saving?

Tags: apparel, Furniture, Repairs, sleeping bags, Sleeping Pads, Support Policy, Tents
Read more

Still Stuck?

Get in touch with our support team by starting a support case, or giving us a call at (+1) 877.554.8975.

Our phone hours are:

Monday-Thursday 10am-4pm
Friday 10am-1pm

All times in Mountain Time (UTC - 6/7)

Open A Case